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Shipping Policy

Shipping Policy for Top Supplements Online

*FREE Shipping on orders over $199 and total order weight is under 30lbs.!

*FREE Shipping on orders over $299 and total order weight is under 40lbs.!

*FREE Shipping on orders over $399 and total order weight is under 50lbs.!

*We Now Also Offer Flat Rate Shipping on Qualified Orders!

  • Orders weighing 0 to 10 Lbs. - Only $5.95!

  • Orders weighing 10.01 Lbs. to 20 Lbs. - Only $7.95!

  • Orders weighing 20.01 to 30 Lbs. - Only $9.95!

  • Orders weighing over 30 Lbs. will be charged accordingly.

**All Ready to Drinks and Liquid Proteins do not qualify for Free Delivery or Flat Rate Shipping.

Free Shipping and Flat Rate Shipping applies only to the lower 48 states U. S. based customers only. ( This excludes Alaska and Hawaii and all off-shore U.S. territories.) Flat Rate shipping charges are optional and should be selected only if it is cost effective.  All orders which qualify for Free or Flat Rate shipping will be shipped using UPS ground.

*You will NOT be charged until your order is shipped.

*When calculating shipping, all product weights are rounded up to the nearest 1/2 pound due packing material weight.

OUR GOAL is to make sure your order is shipped out as quickly as possible!

EVERY PRODUCT listed on our website is usually in stock. If an item is out of stock, you will see it listed on our website with out of stock listed. Please don't hesitate to send us an email If there is something you are specifically looking for or if you are wondering when an item will be back in stock, please contact us and we will let you know when the item you are looking for will be in stock or if we can get it for you.

Our objective is to continuously update our website with accurate information on our products. However, Top Supplements Online cannot be held accountable for typographical errors or product formulation changes. For absolute accuracy, please consult the products actual label before use. If you discover any inconsistencies on our website please contact us.

If your order is placed before 3:00PM EST, it will be shipped out the same day with regular UPS ground shipping. In rare cases there's a possibility that may not happen but 99% of the time orders are sent out the same day. Orders placed on Friday evening and the weekend will be shipped on Monday. 

All orders with expedited shipping methods selected must be received by 12:00PM EST to be guaranteed of shipping out the same day.

Our UPS Shipping rates are established directly through the UPS calculated system and is based on the total weight of your order. We have shipping charts below to show the different shipping rates if your order does not qualify for flat rate or free shipping. You can also find out shipping cost on step 2 of checkout before submitting your order. Make sure to select Flat Rate or Free Shipping Options if your order qualifies!

Domestic Shipping Rates Below:

UPS Shipping - View the Shipping Chart (PDF) courtesy of UPS.

Top Supplements Online Does Not ship outside of the U.S. and Canada with the exception of military APO/FPO addresses.

When shipping to an APO/FPO address, please follow the following guidelines:

Customer shipping details input should be completed as follows:

    In the "City" field, enter APO or FPO.
    In the "State" field, select one of the following:
    AE – Armed Forces Europe, Middle East, Africa and Canada
    AA – Armed Forces Americas
    AP – Armed Forces Pacific
    In the "ZIP Code" field, enter the 5-digit ZIP code for the military unit. It must start with a 0 or 9. (no zip+5 allowed)
    In the "Country" field, use the default choice of United States.
   

CANADA SHIPPING DISCLAIMER: We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United States. If you have any questions, we encourage you to speak with your customs office. 
 

Download a free version of Adobe Acrobat reader here to view the Shipping Charts if your computer does not already have it installed.

There is a 20% restocking fee for all products that are returned to Top Supplements Online as well as shipping cost.

Tax: 6.25% Tax for MA residents only. All other states incur no sales tax.

UPS GROUNDS TRANSIT TIMES

  *Standard shipping times are based on business days.

For instance, if you place your order on a Monday before 3:00 PM it will be shipped out the same day if all products are in stock. Your order will reach you 1-5 business days later depending on where you live.


A new shipping fee will be established for orders that have incorrect addresses and need to be reshipped.


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